Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of giftstorebox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
9***r –
The machine came 20 days later, brought the courier. In the rest there are no pritenses. Works.
L***a –
I order the second time, the first time I ordered a pink one, the second one is white. I like it, but the white machine has a handle cracks at the wire, so it should not be. But in general, everything is fine. Manicure for yourself turns out great!
H***e –
New arrival super fast!!! Daughter in the clouds looks promising, let puddled שיעשה the work
A***v –
All is well, ordered Black, then changed their mind, contacted the store, asked to send White, the seller sent White. I really liked communication with the seller. The quality of the goods is good. Purchase satisfied
V***l –
The device is super) does not make any noise) everything works!!! Will I order more? Definitely the store I recommend!!!
K***u –
All according to the description, somehow super. Recommend
I***s –
Thanks!!
R***r –
Great Machine. Can be used delicately, good for beginners. Universal Match for drill bits. The store chooses the power outlet type, chose correctly EU plug for Israel. The seller adds a tracking number. Machine stunning למתחילות, invited following recommendation מהיוטיוברית “lenails AtHome” והופתעתי favor. Don’t need to care Type Plug, the seller know choose plug European לישראלים. The seller also attaches tracking number separate שאפשר check online where the shipping are anytime, it’s really relaxing. Suitable for all main grinding regular that sell (not like a machine of ביוטיקר having her the diamond grinding heads that fit only for her). קיצר buying really successful.
L***s –
great machine, fast shipping
Л***а –
Everything is fine, the device works as it should, for the nozzles a separate thank you!!!
R***d –
Thank you.
Е***а –
The goods came quickly, packed perfectly, there is no damage to the package and the goods. Packed in two layers of pupyrki, in the photo you can consider. The device itself is in working order, already tried in the case, everything works fine
A***a –
Exactly like on the pic! Love love love
Y***A –
Good Machine. Everything works.
S***t –
Works fine, it came whole
R***r –
Inside the motor from under the children’s toy, it’s easier to make such a machine
I***a –
Came whole, packed well. Works quietly, the device is good))
A***a –
Goods Shol more than a month! Not bad works thanks to the store!
A***a –
Excellent machine, delivery 7 days. Super. there is a foot pedal.