Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of giftstorebox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
0***r –
T-shirt top!!!
C***t –
Quality is just excellent! Everything is very beautiful. Many were not quite satisfied with the fact that the print sticker, but I think, with a neat wash with it for a long time, nothing will happen. I recommend to all revenj-fanyuchki!!
E***t –
Thin and light, sits simply and D e a l N O
C***t –
Omfg I love it! The quality is amazing. Size is perfect and design is just like the picture. Thank you so much!
Customer –
Well, what to say, a T-shirt. The print is not very clear, but hardly anyone will look at it
R***o –
Top T-shirt. The material is soft, the pattern did not crack after washing. I advise everyone.
C***7 –
Chose XL to get an oversize, but it turned out too over. The height of 167 is long. But in general, not bad. The quality is not the worst, the fabric is quite dense, the print sticker, but I think it will not be cracked soon. MCR <33
I***r –
Size fits and arrived much earlier than estimated: 3 I liked
F***r –
Spasibo football topchek,prishla bistro
Y***c –
good
D***a –
Not a bad T-shirt for your money. Came for ~ 2 weeks.
A***á –
– took too much time to come + fits really well + nice material + the picture has good quality + makes you segsy and more emo I’m 180 cm tall and picked size xl (it’s oversized but that’s ,,+” for me, i normally wear tshirts size M-L)
L***h –
the shirt is really cute! came faster than expected, although it did rip at the seam of one of the sleeves on the day it arrived, which sucked. other than that its pretty well made and the print doesnt feel too cheap!
Customer –
(1)172734
S***a –
aw hell yeaj
Customer –
Very nice, I arrive long before the date
Customer –
This is the best T-shirt, the material is similar to cotton, the quality print I in the poster Killjoey the best!!