Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of giftstorebox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a –
Arrived after 2 months and too noisy!
M***r –
Expected with impatience, very satisfied with this product! Both soft and effective.
8***r –
It came three weeks before Syzran. Everything works well packed
Customer –
Looks good and good quality just came to me. I just need to prove it. I’ll tell you later if it’s as good as your description.
L***r –
This is normal vibrator
Customer –
I would say that the best simulator of the language and could not be, but in this case I only admit that I was slightly disappointed. Rather, my personal beliefs were my fault, but I imagined a softer tongue with the material that would give him roughness… In fact, the usual mechanical piece of silicone in the form of a tongue came. I put 5 stars, because it’s the best analog of such a vibrator that I saw here. Yes, and just because the silicone is simulated under the language is very good. Pleasure vibrator also delivers, especially if wet it with water or greaseTherefore, I will definitely recommend those who are ready to buy a toy made of pure silicone for this money. In all the rest pulls on the price is much higher❤
T***r –
Very soft, size relatively good.
I***r –
It has the perfect touch. Soft but firm with a comfortable vibrate function that also works by itself. Definitely a must buy. It’s fun to use with your partner too
K***r –
The vibration can be controlled separately or with a combination of both licking and vibrating by their own power buttons.
V***r –
It’s quiet enough to where I don’t think anyone would know you were using it if they were on the other side of a bedroom door.
D***r –
First off before we get to the toy, this has literally been the fastest shipping I have ever had. Usually with 2 day delivery things arrive like days later, this thing showed up like 26 hours after purchasing it.So this thing is super soft silicone and a lot stronger than I had anticipated. REALLY gets the job done and has so many different settings for both the insert and flower. 10/10 would recommend for anyone who likes dual stimulation.
R***r –
This toy is so amazing the size and the shape our so freaking perfect that is incredible to play with it, the tongue has different ways to move and the different set of vibration are great together, you can check each of the liking ways with different vibration for you, I certainly found mine, I completely lost track of time because I was having so much fun with this rose that I drained the battery (ups, not really) so just check which combination might work for you, I love that it’s waterproof because I also check it like that and it is wonderful I already recommended it to a couple of friends already because this is by far my new favorite.
T***r –
This guy is strong. It doesn’t lick per say but is very tongue like in texture and appearance and vibration can be as strong as you like. I must say I was surprised at how realistic it was when I first opened the package and had to laugh. Happy customer.
P***r –
Fast shipping. The package arrived exactly as guaranteed. As for the item itself, it’s good but does not make similar movements as pictured here. It’s just a vibrating tongue don’t expect it to be more. Well packed in a discreet box. Cable included and user manual
E***r –
Very good buy recommended to the store!! Ok
G***r –
Vendeur top ++++++++++++++++++++++++++ top
G***r –
Very pleased with product Came faster than it was estimated Works great Feels like a real tongue
X***r –
Very good furniture product charm came long before the days indicated
Customer –
I love the sound of the vibration, the 4 is a helicopter taking off